Our client
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 366 clients located in more than 90 countries around the world. The Global Excel family encompasses approximately 900 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Opportunity
Reporting directly to the Canada President and interacting with the CFO, the position is a new position due to the rapid growth of the company. This role requires an individual with a broad range of skills across insurance product knowledge, actuarial services, claims risks/trends and financial modeling, data analytics, insurance product transformation with a commercial focus. The Director – Underwriting Services will work alongside various business leaders as well as corporate clients to recommend enhancements to products, risk assessment and processes to improve loss ratios, claims administration costs and member experience. In addition, the Director will support corporate pricing initiatives.
The position requires delivering actionable trends analysis and recommendations to positively influence commercial results for GEM and it’s customers. It also includes managing a best practice actuarial function to best support risk & product management and portfolio optimization.
Position Summary
1. LEAD THE EXECUTION OF CORE UNDERWRITING SERVICES (70%)
- Including but not limited to:
o Data collection, reconciliation, and analytics
o Pricing, risk and reserving analyses
o Predictive modeling to forecast future trends
o Claims analysis
o Product performance analysis
o Underwriter recommendations, story-telling presentations & dashboards
o Developing scenario models, supplying interpretations of the past to design measures for the future:
o Determination and elaboration of actionable and impactful measures - Analyze complex ideas while collaborating with internal and external stakeholders to develop value added solutions.
- Identify business risks and opportunities as well as reports on performance indicators. Partner with internal stakeholders to develop others on actuarial services through mentoring, training and advising.
- Develop market and industry knowledge, trends and how they will impact GEM and it’s customers.
2. COST & PRICING (20%)
- Collaborate with the finance team to support costing analysis to guide our pricing strategies.
- Analyzing costing structure and profitability in several dimensions contributing to future pricing and for customer contracts.
- Develop effective pricing frameworks based on best practice actuarial techniques.
3. VALUE ADD SOLUTIONS (10%)
- Further development of the multidisciplinary and complementary FP&A team and coordinate workload of the team members.
- Set clear objectives and provide regular feedback.
- Ensure compliance with company policies, procedures and regulatory requirements.
Qualifications
- A minimum of 5 years experience in actuarial, underwriting, claims management within insurance industry;
- A minimum of 5 years of previous leadership experience required;
- Degree in actuarial studies or a related field;
- Strong business acumen;
- Proficiency in Microsoft Excel and data analytics/financial planning/modelling tools;
- Commercial understanding of insurance;
- Strong financial modelling abilities;
- Team success driven and results oriented;
- Outstanding analytical and problem-solving skills, with deep attention to details;
- Self-starter, proactive, with the ability to multi-task;
- Strong business acumen;
- Strong communication skills including the ability to explain complex aspects in a way that can be understood by external and internal customers;
- Resourceful—finding alternative paths to critical information;
- Ability to perform diverse tasks and juggle multiple priorities;
- Bilingual French and English.
